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Help centre

Card machine questions, answered

Everything about getting a free swipe machine or credit card machine in Dubai and across the UAE.

What is the difference between a swipe machine, card machine and credit card machine?

Nothing. They are the same device. In the UAE, swipe machine, card machine, credit card machine and POS terminal all mean the terminal that lets you accept card and mobile payments.

How fast can I get a card machine in Dubai?

Terminals are delivered within 7 to 10 working days after you apply with all required documents.

What documents do I need?

Usually your valid trade licence and the passport, visa and Emirates ID of the owners or partners. We confirm the exact list for your business on WhatsApp.

Do I need a company bank account?

No. A company bank account is not required to get started. Message us on WhatsApp and we will guide you through the process.

Do you serve all emirates?

Yes. We deliver to Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.

How much does a card machine cost?

There is usually a machine cost plus a service charge on each transaction. Rates depend on your business type. We give clear pricing with no hidden charges. Message us for your quote.

When do I receive my money?

Deposits reach your bank account as soon as the next working day.

Is the card machine really free?

Yes. We provide the card machine free of charge. There is only a one-time setup fee, and we keep pricing clear with no hidden charges.

Is there an offer for new customers?

Yes. Get a flat AED 300 off your first purchase. Message us on WhatsApp to claim it.

Which cards and wallets can I accept?

Visa, Mastercard, American Express, CUP, JCB, Discover, Apple Pay, Samsung Pay and other NFC mobile wallets.

Do I need internet or a landline?

No. Our GPRS terminals work without a landline or Wi-Fi, so you can take payments anywhere in the UAE.

Do you offer Android POS machines?

Yes. Android POS machines accept all major cards and mobile wallets, and suit businesses that want more than a basic terminal.

Can I take payments over the phone or on my website?

Yes. Besides in-store terminals, we support payments over the phone and a payment gateway you can connect to your website.

Which is the best credit card machine for a small business in Dubai?

The best card machine is one that fits how you sell. For most small businesses in Dubai and across the UAE, a wireless GPRS terminal works well because it needs no landline or Wi-Fi and accepts cards, Apple Pay and Samsung Pay. If you want a smarter screen, ask us about our Android POS.

How can I get support?

Message us on WhatsApp or email sales@better-swipe.com any time. Support is available in multiple languages.

Still have a question?

Our team replies on WhatsApp any time.

Payment options we support

Accepted payment partners: Visa, Mastercard, American Express, UnionPay, JCB, Discover, Apple Pay and Samsung Pay
VisaMastercardAmerican ExpressCUPJCBDiscoverApple PaySamsung Pay
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